Click Next, Next, and leave all password fields empty and click Next and finally click Finish.Ħ. Now all you need to do is follow the Password Reset Wizard. Click that link and a Password Reset Wizard will appear.ĥ. Now you will see a Reset password link appearing under the Password box. Try again.' Click OK under the message.Ĥ. Then a message will flash on the screen: 'The password is incorrect. Type nothing and click the right arrow next to the Password box.ģ. Insert the password reset disk into one of your laptop's USB ports.Ģ. But if you have no password reset disk, then forget it and use other methods.ġ.

This method requires you to have a Windows 10 password reset disk which is created when you were logged in.

Method 3: Unlock your laptop by removing the login password Turn on your laptop and then it should allow the external keyboard to do the work needed.īut if you have no USB keyboard available, or if an external keyboard also does not work for your laptop, then another good method to unlock your laptop is removing the Windows login password. Turn off your laptop first, then plug a USB keyboard into one of your laptop's USB ports. If for some reason the On-Screen Keyboard is also not working, then an external keyboard is the second option to unlock your laptop. Method 2: Unlock your laptop using an external keyboard Once you are logged in, you will be able to correct what's wrong with your keyboard and then fix it. When you're finished, click the right arrow button right next to the Password box, and you will log in to Windows 10 normally. After the On-Screen Keyboard opens, all you need to do is click in the Password box, then click the correct letters or numbers on the On-Screen Keyboard to enter your password.ģ. When you reach the Windows 10 login screen, use your mouse to click the 'Ease of Access' button in the lower right corner of the screen, and then click On-Screen Keyboard in the pop-up menu.Ģ. Method 1: Unlock your laptop using On-Screen Keyboardġ.

Method 3: removing Windows login password.

If your laptop keyboard stops working and you are in immediate need to access your laptop, then the following methods will help. How can I unlock my laptop when the keyboard is not working? Now that I turned on the laptop, I cannot type the password to login to Windows 10, but I can move the mouse cursor and click. My cat sat on my laptop keyboard when I wasn’t looking.

Use external keyboard with laptop